
Claims Management & Process
Here at Maxim Building we have a number of dedicated and experienced staff ready to assist with managing your claim from start to finish, including the dispute of any denials or partial coverages that may warrant overturning.
We provide a free damage assessment of homes / commercial premises for insurance claims. We take the stress out of insurance claims. We deal with the insurance company for you. You make all final decisions on repairs but we handle the stress.
Claims Management & Process
Here at Maxim Building we have a number of dedicated and experienced staff ready to assist with managing your claim from start to finish, including the dispute of any denials or partial coverages that may warrant overturning. For more information on this process please click the link below for a brief overview.
We provide a free damage assessment of homes / commercial premises for insurance claims. We take the stress out of insurance claims. We deal with the insurance company for you. You make all final decisions on repairs but we handle the stress.

Making ClaimsManagement Simple
We know dealing with insurance claims can be stressful. That’s why we handle everything for you—from paperwork to dealing with insurance assessors. Our free claims service makes the process simple and hassle-free, so you can focus on what matters most.
Negotiating
Our team communicates directly with insurance companies and assessors to negotiate fair outcomes, advocating for the best resolution for your claim
Lodging Your Claim
We handle submitting your insurance claim, ensuring all required documentation is accurate and complete for a smooth start to the process.
Getting Approval
We work diligently to get your claim approved as quickly as possible, managing any follow-ups or adjustments needed along the way.
Finalising Repairs
Once approved, we ensure the insurance scope of works aligns with the needed repairs and proceed to deliver high-quality results.
01
Inspecting Your Property for Damage
The first step is to identify any previously unknown damage to your property. We arrange a thorough building inspection, either physically or using a drone, ensuring all safety standards are strictly followed. This ensures no damage goes unnoticed and provides a comprehensive overview of the situation.
02
Review and Claim Management
Once the inspection is complete, one of our experienced estimators reviews the inspection report. The report is then assigned to a claims manager, who acts as an Authorised Representative to raise and manage the claim on behalf of the insured.
03
Coordinating with Insurance Providers
We handle all communication with insurance companies, panel builders, and loss adjusters on behalf of the insured. Our goal is to facilitate a smooth process and ensure the claim is processed efficiently and effectively.
04
Insurance Scope and Budget Review
Maxim Building Services will review the insurance scope of works to ensure that all storm damage is covered. We also confirm that the budget agreed upon in the cash settlement is fair and reasonable, ensuring that the repairs are fully funded.
05
Contract Agreement
Once the budget and scope are confirmed, a QBCC/NSW Master Builders contract is signed. We then proceed to the construct process completing all repairs according to the agreed-upon scope of work.


Frequently Asked Questions
We start by inspecting your property to check for damage. Then, we lodge the claim for you, talk to your insurer, and manage everything from start to finish.
No, we’ve got it covered. We handle all the calls, paperwork, and back-and-forth with your insurer so you don’t have to.
It depends on your insurer and the extent of the damage, but we do everything we can to keep things moving quickly and smoothly.
Not at all. Our claims management service is free when you choose us for your roof repairs. We take care of the hard stuff for you.
Book A Free Roof Inspection
Don’t wait to get the damage assessed. Contact us now to schedule your free roof inspection and take the first step towards your insurance claim. Let our experts help you get the repairs you deserve.
Book A Free Roof Inspection
Don’t wait to get the damage assessed. Contact us now to schedule your free roof inspection and take the first step towards your insurance claim. Let our experts help you get the repairs you deserve.